Snorkelling with Turtles and Cenote Swim in Riviera Maya

Rosa our guide was fantastic and the cenote cave swim was superb.

Maria Cos the tour guide was fantastic - attentive and knowledgeable and made the entire trip memorable. From the amazing swimming with turtles through to guiding us through the ceynote and lighting up the underground scenes. Her knowledge of the area and context to help understand the experience was exceptional.

Beautiful cenotes—absolutely worth seeing! The water and scenery were stunning, though the mosquitoes were terrible, so bring repellent. The snorkeling part was tougher than expected; the sea was rough, and you need to swim quite far from shore to see the turtles. As a weak swimmer, I struggled even with a life jacket and couldn’t continue. Our guide was great—helpful, friendly, and well organized with snacks and water. Overall, a lovely trip, but better suited for confident swimmers.

We changed the pickup location of this tour with our TUI rep Alberto at the Grand Riviera Princess hotel the day before the trip, but we were not collected. When we contacted TUI they said we could not make a claim for compensation as we’re were recorded as a no show from the Faimoit Hotel, even though we changed the pickup location. Totally dissatisfied!

Snorkelling with turtles and swimming in a cenote in the Riviera Maya was a fantastic experience. Our guide, Oto, was excellent throughout and made the tour feel very worthwhile. We saw plenty of turtles, and the cenote was beautiful to explore. It felt like great value for money, and we would definitely do this again.

Cenotes and cave diving excellent experience, given as much time as we wanted. Informative guide and nice driver. Happy surprise to be given snacks and water. Saw lots of turtles. Akumal dod have a lot of sea weed but to be expected at this time of year